Database Support Services

Lower Total Cost of Ownership

Optimum Software Solutions has in-house expertise in database services for SAP HANA, Oracle, SQL Server and MySQL databases. Often the clients have more than the necessary inventory of database and software licenses. This results in higher cost of Software Support and Operational costs resulting in significantly higher Total Cost of Ownership. Optimum consultants help clients to lower the cost of database operations by optimizing licensing resources, database consolidation and assisting clients in successfully implementing database projects with significant savings, unbiased expert advice from certified and experienced professionals in each of the database technologies.

Lower Cost of Operation

Optimum professionals and Database Administrators specialize in Remote DBA services for mission-critical systems that require high levels of performance, reliability, experience, and security. The professionals' employ industry defined best practices with non-proprietary monitoring techniques and scripts. This ensures adherence to industry standards and efficient transition of knowledge when managing critical systems. The unavailability or inaccessibility to adequate database administration resource and database support services staff is the primary reason for the downtime or even database crash, resulting in loss of critical data or services. The timely and cost-efficient Optimum database support services help our clients to lower operational costs by eliminating the overhead due to the database administration support staff. The use of Optimum Database Support Specialist ensures fiscally prudent method for our clients to ensure business operation continuity without the loss of database support services.

Resource quality

At Optimum, all the database support services are performed by Top-class HANA, Oracle, Microsoft or MySQL certified consultants located in the United States. Optimum adheres to strict security policy with the highest significance to the client data privacy. Therefore Optimum puts lot of emphasis on Secure Environment, Secure and encrypted database access software with database auditing with readily available complete reports showing all of the data access.

Database Services for Oracle

Optimum consultants are Oracle Certified Professionals (OCP). We have expertise in Oracle RAC and platform migration implementation, to and from Linux OS. Optimum consultants are Oracle RAC Certified Experts with multiple successful implementations of Oracle RAC 12c, 11gR2, 11gR1 and 10gR2.

We provide following Database Services for Oracle 12c, 11g, 10g, 9i and 8i databases.

  • Database Administration
  • Database Software Installs, Upgrades, Oracle Critical Patch Updates
  • Real Application Cluster (RAC) Implementations
  • Database Migration Windows <=> Linux <=> UNIX (Solaris/AIX/HP-UX) with post-migration maintenance tasks
  • Remote DBA Services
  • Database Tuning
  • Efficient use of Oracle Licensing to reduce operational cost

Service Packages

Each client requirements/needs/wants are different. Therefore Optimum offers a customized package for each of its client. Here are two of the widely used packages.

Availibility & Upkeep of existing database - Super PackageOne

This package is like an insurance plan from unscheduled downtime and for database availability. At the time of engagement, the Oracle certified Database Administrator consultants of Optimum Software Solutions perform the initial setup. The consultants understand the goals of the client and provide their recommendations if changes are required in the environment. This package also includes following services -

  • Setup and maintain documentation and standards
  • RMAN Backup recovery
  • Disaster Recovery recommendations
  • Recommend and apply Oracle Critical Patch updates
  • Database Availability with planned downtime
  • Capacity planning recommendations
  • On-call Oracle Certified Database Administrator – 24X7
High Availibility and Top Performance Package - Platinum Package

The Platinum package comes with customized monitoring bundle for each database. Optimum consultants will perform the review and initial setup at the client site. All tasks are performed by highly qualified trustworthy Oracle Certified Database Administrators in the United States. Optimum maintains high standards in its recruitment process with severe background checks to ensure high level of trust and security of the client's data.

  • Setup and maintain documentation and standards
  • RMAN Backup recovery
  • Disaster Recovery recommendations
  • Create DataGuard, Standby or Oracle Streams Solution
  • Recommend and apply Oracle Critical Patch updates
  • Perform full service upgrades, plan downtime in coordination with the Client
  • Database Availability with planned downtime
  • Capacity planning recommendations
  • Optimize the use of hardware resources
  • OS Support for database platform – Linux, Windows, Sun Solaris
  • Setup Oracle Enterprise Manager
  • On-call Oracle Certified Database Administrator – 24X7
  • Perform database tuning and performance monitoring
  • Pin point performance bottlenecks
  • AWR and ADDM analysis with tuning recommendations
  • Resolve software bugs and issues with Oracle Technical Support using Client Metalink account

Please contact us to create customized database management solutions or pricing information of the Database Support Packages (described aboved) - dba@optimumssi.com